Providing the best support to customers and ensuring the privacy and security of their personal information is a cornerstone of Migital customer relationship strategy. In addition, Migital values the contributions made by our partners who are responsible for developing the actual work flow of our value chain. Our policies are targeted towards providing our customers, the best mobile content shopping experience. We value the feedback from all of our stakeholders (including customers, developers and channel partners) in this regard and look forward to serve the whole community even better. Please contact us if you have any queries regarding our policies as outlined below.Policies related to customer rights.
LAST UPDATED: 5TH APRIL 2014
Our services may contain links to other companies websites and services that have privacy policies of their own. We recommend that you read their privacy policies also. Migital is not responsible for the privacy practices or contents of such third party services.
We are a company called Aims Migital Technovations Pvt. Ltd. Migital makes great Apps/Games that are high on aspects of utility & also offer fun, bitesize entertainment experiences for everyone. We at Migital respect the privacy of everyone who uses our Apps/Games, website(s) and all related services, which we may provide to you from time to time.
WHAT DATA DO WE COLLECT?
We collect your personal data typically when you use our application or register with us.
INFORMATION YOU PROVIDE WITH US
We may ask you to provide us with information such as your name, Email address, postal address, city, user names and password, your consents, your preferences and feedback. We store all such data with us.
Our location based services and features may use satellite and WiFi. Assisted positioning methods of the device, for example Assisted GPS, provide you with faster and more accurate location data. Use of assisted positioning methods may involve exchanging your location data, wireless network identifiers along with your unique device or network service provider identifiers with a location server. Depending on your positioning settings and your use of location services of other service providers your device may connect to other service providers servers, which are not controlled or operated by us. We recommend you to check the privacy policies of such service providers to understand how they process your location data. You can change the positioning settings of your device by enabling or disabling GPS from your device settings. The app uses location services which may incur data charges as per your network service provider.
Irrespective of the above, Migital may still retain some of the data to the extent such retention is necessary to resolve disputes, enforce our user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of Services. Information we collect is stored/processed on computers located in the country where we do business.
WHY DO WE PROCESS PERSONAL DATA?
Migital collects and maintains your identification information for the purpose of providing you with better service, and in particular for the following reasons:
Providing products and services : We may use your personal data to provide you with our services, to ensure the functionality and security of our services, to identify you as well as to prevent and investigate fraud and other misuses.
Developing products and services: We may use your personal data to develop our services. However, for the most part we only use aggregate and statistical information for such purposes.
Communicating with you: We may use your personal data to communicate with you, for example to send you critical alerts and other such notices relating to our products and/or services and to contact you for consumer care related purposes. We may periodically send promotional Emails about new products, special offers or other information which we think you may find interesting using the Email address which you have provided.
Marketing and making recommendations: We may use your personal data to personalize our offering and to provide you with more relevant services. We may use your personal data for direct marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer.
DO WE SHARE PERSONAL DATA?
Aims Migital Technovations Pvt Ltd does not sell, rent, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. In order to prevent unauthorized disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect.
WHAT STEPS ARE TAKEN TO SAFEGUARD PERSONAL DATA?
Migital follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in our possession. Data collected by us is stored in secure operating environments that are not available to the public.
Privacy and security are key considerations in the creation and delivery of our services. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security engineering, training and assessments. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing personal data to authorized persons having a justified need to access such information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.
B. Security Policy
C. Support Policy
1.Migital is committed to efficient customer support to its customers and considers maintaining strong customer relations as a vital element of its success strategy.2. In case the customer has a problem or a query regarding issues pertaining to Migital, he/she can contact Migital support team round the clock at firstname.lastname@example.org The customer can also fill in the Customer Service Form in order to reach our support team. They can also provide their suggestions at email@example.com..Under normal circumstances, Migital support team shall respond to the customer queries within 2 Business Days.4. It is the software developer's responsibility to address customer support issues related to a particular software or queries pertaining to a software developer. All such correspondence should be addressed by the customer to the developer's contact information provided with the software on www.migital.com.5. .www.migital.com is the website where the updated Migital support policy shall be available for the reference of all stakeholders. Any modifications in the policy shall also be posted on this website. By visiting and purchasing from www.migital.com, you provide your consent to the support policy of Migital.For any questions regarding our support policy, please contact us
D. End-User Policy
The software for your mobile developed by Migital is protected by copyright and developers rights of ownership of the Migital.
(1). Use of such software is governed by the terms of the end user license agreement, which accompanies such software. You can not Use the software unless you agree to the terms of such end-user license agreement.
(2). You can not distribute, render and share the software with price tag unless Migital gives you a written consent.
1.Once you have purchased and downloaded any content from www.migital.com you cannot cancel your purchase when the software has been downloaded towards your hand held device. If you are experiencing problems regarding download or installation please view our support policy.
2. Migital reserves the right to change the prices and situate new prices for its own developed software's at any time.
3. You agree and give your consent that all the charges and costs for sending or receiving text messages, download, updates, emails, or any other data transmission or use costs from any mobile operator, carrier, or other service provider are your sole responsibility. Please contact your carrier/mobile operator for information on data charges.
4. Migital expects its costumers to understand and agree that technical processing and transmission may involve(a) Transmissions through various networks(b) Adjustments necessary to technical requirements of connecting networks.
5. You agree and acknowledge that Migital.
(1) Shall not be liable to you or to any third party for any modification, suspension, or discontinuance of its provided Services(2) Reserves the right to Temporarily or permanently discontinue any component or all of its offerings at any time with or with out any notification.
6. Migital shall not be held responsible for any of the repercussions or damages in the device resulting due to any software.
7. For all Software's developed by Migital(a) Migital grants you a non-exclusive, non-transferable license to install and to use the downloadable, free version of software
(b) Migital will not be responsible to provide support in 36 hours for any free of charge applications.
8. You agree and acknowledge that(1). Any software which is developed and distributed by Migital as free version can only be distributed free of charge and can not be sold, leased or rented .(2). When you purchase any developed software from Migital's storefront you are only granted a personal, non-transferable, non-exclusive license, for using the software.9. You agree not to translate, reverse engineer, reverse compile, disassemble, or make derivative works of any software whether you purchased or obtained as free or trial version from Migital. You agree not to modify the Software or service in any manner or form, or to use illegally modified versions of the Software including, without limitation, for the purpose of obtaining unauthorized access to the Services or disabling features of the Software or Services. You agree not to access the Services by any means other than through the interface that is provided by Migital or its partners for use in accessing the Services.10. With respect to Migital any information, and services provided or accessed through.
(i) Migital makes no warranties whatsoever with regard to any information, good or service including, without limitation, warranties of accuracy, completeness, usefulness, merchantability, safety or fitness of service,
(ii) Migitalwill not be liable, under any circumstance, for any loss, cost or damage arising directly or indirectly from any act or omission of any person or from any information, good or service; except to the extent the foregoing may not be disclaimed under law. Migital does not assume liability to subscribers or others for any failure to enforce any guidelines.11. Some of the information we collect from our users could identify them personally. Such Information includes a person's name, email address, and credit card number. We will not share any individual's personal Information with any third party without that individual's consent except as required or requested by law or necessary for key generation by software developer. Migital will not use any personal information you provided for purposes not even related to the services or promotions of Migital for which you sign up, unless we notify you in advance and give you the opportunity to choose not to provide this information to us.12. You agree and acknowledge that Migital(1) Shall not be liable to you or to any third party for any modification, suspension, or discontinuance of its provided Services(2) Reserves the right to Temporarily or permanently discontinue any component or all of its offerings at any time with or with out any notification.For any questions regarding our end user policy, please contact us
E. Customer Rights
Please have a look at our policies related to costumer rights.
1.Updating consumer policies
If we decide to update these policies, or modify them in order to cover new services or situations, we will publish those changes on www.migital.com. It is the responsibility of the costumer to check this for further changes.
Please have a look at our policies related to customer security.
Please contact us if have any questions regarding our policies. By browsing through or making a purchase on Migital, you are considered to be accepting this end-user policy as well as all other policies/terms and conditions stated on www.migital.com. Note: The end-user policy is related to all other policies at www.migital.com. All policies on Migital should be read, understood and accepted in conjunction with each other.For any questions regarding our customer rights policy, please contact us
F. Refund Policy
1. Migitalcannot offer refunds in cases such as
Free or Trial Versions
.Software purchased mistakenly for the wrong device or platform .
Promotion codes not provided during the purchase process.For any questions regarding our refund policy, please contact us